Contact information

Effective date: July 22, 2026

This online store is owned and operated by VERASCALE LLC, which does business as “Katie Krafts.” Below is our business and contact information.

Business information

Legal entity: VERASCALE LLC (doing business as Katie Krafts)
Business address: 8417 Bamboo Road, Fort Myers, Florida 33967, United States
Email: support@katiekrafts.com
Website: https://katiekrafts.com

Customer support

Email is the best and fastest way to reach us at support@katiekrafts.com. We typically reply within 1–2 business days, Monday through Friday. Please include your order number, if you have one, so we can help you as quickly as possible.

Our policies

For the full terms that apply when you shop with us, please see our Terms & Conditions, Privacy Policy, Refund & Return Policy, and Shipping Policy. A summary of all policies is available on our Website Policies page.